Attendee Frequently Asked Questions

 General

When and where will the 2024 MRF Operations Forum be held?
When:

October 21 - 22, 2024

Where:

Hyatt Regency Chicago
151 Wacker Drive
Chicago, IL 60601

What time does the show start?

Registration will open on Monday, October 21, 2024, at 5:30 p.m. with a Meet & Greet Reception. Registration will open again on Tuesday, October 22 at 7:30 a.m.

When/Where do I receive my badge and show materials?

Registration credentials can be picked up on-site at the MRF Operations Forum registration desk located in the Regency Ballroom Foyer on the Ballroom Level (West Tower) of the Hyatt Regency Chicago.

Who attends the show?

Click here to review the attendee demographics for the 2024 MRF Operations Forum.

Is there a MRF Operations Forum app?

Yes! The event app is run through Cvent and is available for PC, Apple and Android and information on how to download it will be available soon.

How can I see a list of who is attending?

You can view a list of attendees within the conference event app. The app will allow you to message attendees within the platform. A link to download the app will be available closer to the event.

Is there a dress code?

Business casual attire is appropriate for the event. We recommend you carry a light jacket or sweater for the air-conditioned meeting space and exhibit hall.

How do I get a media pass to the event?

To apply for a media pass for MRF Operations Forum, please email us as conference@gie.net.

Who is the organizer of the show?

Recycling Today Media Group
The organizer of the MRF Operations Forum is the Recycling Today Media Group. The Recycling Today Media Group publishes Recycling Today, Construction & Demolition Recycling and Waste Today magazines. Visit the website at www.RecyclingToday.com. The Recycling Today Media Group is a division of GIE Media, a Cleveland, Ohio-based business-to-business producer of magazines, conferences, websites and directories.

How can I become an sponsor?

Information on how to become a sponsor can be found by clicking here.

 Registration

How do I register for the show?

To register for the conference, click here. If you have any questions while you register, please contact us at conference@gie.net.

What is the cost to attend the show?

For complete pricing click here.

What is the different between the PPRC+ Pass and the MRF Operations Forum Pass?

PPRC+ Pass – This pass includes access to all MRF educational sessions, networking event functions, the PPRC exhibit hall, educational sessions, and the main sessions of the Paper & Plastics Recycling Conference, held on October 23-24, 2024.

MRF Operations Forum Pass – This pass includes access to all networking functions and all general educational sessions affiliated with the MRF Operations Forum.


What meal functions are included with registration?

A Meet and Greent Reception on Monday, October 21st, Networking Continental Breakfast, Lunch, and a Networking Reception on Tuesday, October 22nd. NEW THIS YEAR! The Networking Reception on Tuesday will take place in the exhibit hall of the Paper & Plastics Recycling Conference.

Are there any pricing discounts available?

Yes, we are offering registration discounts to anyone that registers in a group of 3 or more as well as our early registration pricing discounts that can be seen on our pricing page here.

If you are an ReMA member, please contact membership@recycledmaterials.org to see if there are any member discounts available to this show.

Is there a group discount?

Yes, attendees registering in a group of 3 or more will receive a 10% discount on their total purchase. To qualify for the group rate, groups must register at the same time. Discount cannot be retroactively applied or combined with any other discounts.

Is there a pricing difference depending on when I register?

Yes, registrations are subject to discounted early pricing. To view our discounts and deadlines, please click here.

Can I attend the event virtually?

No, the MRF Operations Forum is a solely in-person event. No virtual event options are being offered at this time.

Do you accept on-site registrations?

Yes. On-site registrations are accepted on a space available basis.

What forms of payment do you accept for the conference fee?

GIE Media accepts VISA, MasterCard, and American Express credit cards. Checks, wire transfers and money orders (made payable to GIE Media, Inc.) are also accepted but must be sent prior to the start of the conference. For information on where to send checks and wire transfers, please email us at conference@gie.net. Please do not send cash with mail-in registrations, cash will only be accepted on-site for registration payment. Checks must be drawn in U.S. dollars and from a U.S. bank.

What is included with my registration fee?

Each registration package includes access to different elements of the conference. To view what is included with each pass type, please click here.

Am I able to change/upgrade my registration pass?

Yes, you are able to upgrade your registration pass at any time. The cost to upgrade will be the rate difference between the pass type you registered for and the one you are looking to upgrade to at the time you registered. To upgrade your pass, contact show management at conference@gie.net.

Does the registration fee include travel/hotel costs for the conference?

All travel costs including air and hotel accommodations are the responsibility of the attendee. MRF Operations Forum has secured a block of rooms at the conference rate at the host hotel. Rooms in the conference room block are reserved for conference attendees. Detailed hotel information including a link and instructions to book your reservation at the host hotel are included in the registration confirmation.

How will I know that my registration has been received?

After completing registration, you will be routed to a confirmation page that will allow you to add the event to your calendar, print a receipt, edit your registration, as well as view a map and directions. In addition, you will receive a confirmation email with your registration information.

What do I do if I have registered but haven't received my confirmation email?

First, please ensure that the email conference@gie.net is whitelisted in your email server. The registration confirmation will be coming from Show Management from conference@gie.net and will be titled "Registration Confirmed - MRF Operations Forum". Additionally, please keep an eye on your spam/junk folder in the event that the confirmation email was caught in your spam filter by mistake. If you still have not received it, please email us at conference@gie.net and we will re-send your confirmation email.

My registration timed out; do I have to re-enter all my information?

The system will save all the information you have previously entered, you will just need to log back into the registration system to complete your registration. To log into the system, click here and enter your First/Last Name and Email address and it will autofill the rest of the information that you previously entered.

What is the cancellation policy?

All cancellations must be made in writing and either faxed or e-mailed. Voicemails will not be accepted. A full refund minus a 10% administrative fee will be issued if the cancellation is received by October 2, 2024. No refunds will be issued after October 2, 2024, or for no-shows. If you cancel your conference registration, your hotel room will no longer qualify for the group rate and may also be cancelled if booked at the host hotel. MRF Operations Forum reserves the right to cancel a program due to insufficient registration or instructor emergency. Attendees can notify the show at any time that another individual will attend the conference in his or her place. MRF Operations Forum also reserves the right to cancel or reschedule the event. A full refund of registration fees will be issued only if this occurs.

Percentage RefundDeadline
90% RefundOctober 2, 2024
No Refunds AvailableAfter October 2, 2024
If I can’t attend, can I transfer my registration to someone else?

Attendees can notify the show at any time that another individual will attend the conference in their place.

What is the refund policy?

A full refund minus a 10% administrative fee will be issued if the cancellation is received by October 2, 2024. No refunds will be issued after October 2, 2024, or for no-shows. MRF Operations Forum reserves the right to cancel a program due to insufficient registration or instructor emergency. MRF Operations Forum also reserves the right to cancel or reschedule the event. A full refund of registration fees will be issued only if this occurs.

Percentage RefundDeadline
90% RefundOctober 2, 2024
No Refunds AvailableAfter October 2, 2024

 Housing

Is there a discounted room rate available at the host hotel?

Yes, we have contracted a discounted room rate at the Hyatt Regency Chicago. For more information on the discounted group room block please click here.

How do I make reservations at the host hotel?

A block of discounted rooms is available at the Hyatt Regency Chicago to event attendees at special group rates of either $289.00 per night plus tax for a single/double occupancy until September 30, 2024, or until the room block is full.

Attendees must be registered in order to book a room at the host hotel. Information on how to book your room at the discounted group rate can be found in your registration confirmation.

How do I cancel my hotel reservation?

Please access your reservation confirmation for instructions on how to cancel your reservation.

Is there an airport shuttle to the host hotel?

No, there is not a designated airport shuttle to and from the Hyatt Regency Chicago. For information on transportation to and from the host hotel, please click here.

Where can I find information about things to do in Chicago?

You can find a list of Chicago attractions list by going to the hotel website or by clicking here.

 Program

Where can I view the educational sessions for MRF Operations Forum?

Click here to view the schedule of events for MRF Operations Forum.

Who are the other presenters/speakers at the show?

The presenters represent a diverse cross section of professionals, including top management from leading organizations in North America. Click here to view our full speaker lineup.

Will speaker presentations be available after the event?

Presentations that we have been given permission to release will be available post-show through a PDF file. These presentations will be sent out to registered conference attendees in a link 5 to 10 business days following the last day of the conference.

Are the sessions being recorded?

The educational sessions for the MRF Operations Forum are not being recorded.

How do I apply to be a speaker?

To apply to be a speaker at MRF Operations Forum please fill out our Speaker Application by clicking here.